Service Policy
Friendly Phone Calls
Friendly calls are free and designed to break isolation and improve the emotional well-being of elderly individuals living alone at home.
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These calls allow seniors to communicate freely in a caring and respectful environment, through a scheduled phone call every two weeks or once a month, based on the person's needs. We listen to the individual, provide useful information, or discuss a topic that is important to them, according to their preferences.
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This free service is open to any French-speaking or Francophile individual aged 55 and older who lives alone, whether or not they have mobility issues, are suffering from a chronic illness, are recovering, or have limited contact or opportunities to go out and socialize with others. Each session lasts a maximum of 1 hour, with a total of up to 2 hours per month. Topics related to politics, gender, or others will not be discussed.
Friendly In-Person Visits
Friendly visits are free and are designed to break loneliness and improve the emotional well-being of elderly individuals living alone at home.
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These calls are scheduled once or twice a month between the volunteer and the senior, providing a moment to chat and share information or news on topics that are of interest to the seniors.
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This free service is open to any French-speaking or Francophile individual aged 55 and older who lives alone, with or without mobility issues, suffering from a chronic illness, recovering, or having limited contact or opportunities to go out and socialize with others. Each visit lasts a maximum of 1 hour, with a total of up to 3 hours per month. Topics related to politics, gender, or others will not be discussed.
Yard Work
We offer a variety of outdoor services for all seasons. These services can be booked weekly, bi-weekly, or monthly according to your needs.
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We provide the following:
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Lawn Care
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Grass maintenance and cutting (front and back yard)
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Bagging the cut grass and placing it in your bin (Note: you provide your own bags).
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Garden Maintenance
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Weeding
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Light landscaping
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Other Services
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Spring and fall yard clean-up
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Gutter cleaning
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Transporting lawn/garden waste to the composting site
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Small jobs (sweeping the garage, assembling patio furniture, etc.)
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Snow Removal
The snow removal service includes shoveling, blowing, and scraping on the Client's property. The Client's property for the service will only pertain to the following areas:
Front – City sidewalk, front sidewalk, steps leading to the front door, and driveway (these are medium-sized urban lots)
Back – From the sidewalk to the back door
The Client's garden patios, areas behind the back garages, and very large driveways will be assessed separately.
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Although VITALITE 55+ strives to take extremely diligent precautions to preserve and protect the landscape and property of the client, VITALITE 55+ cannot assume responsibility for damages caused by any of the following:
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General debris, loose paving materials, gravel, mulch, carpets, lawns, or ice that may be hit, lifted, and moved by snow removal activities.
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Protrusions or any objects hidden by snow accumulation that are struck by snow removal equipment or tools, including but not limited to: raised flower beds, plant materials, interlocking pavers, curbs, fences, fixtures, lawn ornaments, retaining walls, water spigots, etc.
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Any damage caused by snow removal equipment and tools coming into contact with pavers, stones, tiles, slabs, or any other type of paving or alternative surface.
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Any accidental damage to the structures on the property.
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The client is responsible for informing SERVICE 55+ of any risks, hazards, and/or hidden warning signs, whether pre-existing or new, on the property.
House Work
SERVICE 55+ is proud of its ability to offer a variety of in-home support services. From general tidying and dusting to laundry and dusting walls, we strive to make your environment as comfortable as possible.
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Home and surrounding tasks may include:
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Vacuuming
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Dusting the walls
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Cleaning light fixtures
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Cleaning cabinets and closets
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Cleaning the stove and/or refrigerator
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Taking out the trash
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Other… etc.
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IMPORTANT: Outdoor services and indoor tasks are free for French speakers and Francophiles aged 55 and older. We want to ensure that low-income seniors, those with health issues, and individuals with physical disabilities can access these important services.
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If you wish to contribute or are able to pay for these services, your check can be sent directly to the following address: 308 4th Ave N Suite 213, Saskatoon, SK S7K 2L7
OR send an e-transfer to may@vitalite55sk.ca.
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Below are the prices for each service offered in the outdoor work category:
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Grass cutting: starting at $19 per cut depending on the size of the property
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Gardening work: starting at $19 per hour
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Cleaning eaves and/or gutters: $19 – $24 per hour
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Snow removal: charged at $25 per visit (any work that takes more than one hour will incur additional charges at the rate of $20 per hour or in 15-minute increments).
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Service will be provided on a first-come, first-served basis, depending on staff availability; clients registered for regular service are given priority.
Below is a price scale for indoor services:
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Household or indoor tasks: $16 - $20 (any work that takes more than one hour will incur additional charges at the rate of $16 per hour or in 15-minute increments).
Mobility & Transportation Support
The transportation service helps elderly individuals get to their medical appointments, do their shopping, or meet other essential needs, using volunteer drivers to ensure their mobility and independence.
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Note: For the grocery delivery service, the more precise your grocery list, the better! Please include the size, brand, and any other specifications regarding the exact product, as well as whether substitutions are allowed.
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It is not mandatory to order groceries once a week; it can be done every two weeks or as often as you need.
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Payment
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Payment will be required after grocery delivery. Only cash will be accepted (no checks or e-transfers).
Maximum Number of Services Offered
All the services mentioned below can be provided at the following frequency:
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Friendly calls: 4 times per month (once a week) per beneficiary;
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Friendly visits: 2 times per month (every other week) per beneficiary;
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Outdoor work: 2 outdoor tasks per month per beneficiary (the frequency may change during summer and winter to once a week and according to need);
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Indoor work: 2 indoor tasks per month per beneficiary;
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Transportation/mobility support: 2 transportation services per month per beneficiary; and
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Grocery service: 2 times per month (every other week) per beneficiary.
Information & References
SERVICE 55+ offers a directory of services and resources designed to provide useful information and guide French-speaking seniors to services not offered by the program, but available from other service providers.
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Feel free to visit our directory if needed by clicking the button below!